Draft for review — this document has not yet been approved by Klymb’s legal counsel. Bracketed items are placeholders.
1. Plans and pricing
Klymb offers a free tier and paid subscription plans. Current plans, features and prices are shown in South African rand (ZAR) inclusive of VAT on the pricing page at the time of purchase. Credit pack prices are shown at checkout before you pay.
2. How we bill
- Payments are processed by PayFast. Klymb does not store full card details.
- Subscriptions are billed in advance, monthly or annually, and renew automatically until cancelled.
- We will notify you before an annual renewal and before any price change takes effect.
- Tax invoices are emailed to your account address.
3. Free trials
Where a free trial is offered, you will not be charged until it ends. Cancel before the trial ends to avoid being billed. We will remind you before the first charge.
4. Cancellations and refunds
You can cancel at any time in KlymbOS; access continues until the end of the current billing period. Under section 44 of the Electronic Communications and Transactions Act, you may cancel within 7 days of first subscribing for a full refund (the “cooling-off” period), where that right applies.
Outside the cooling-off period, fees already paid are non-refundable except where required by the Consumer Protection Act or where we fail to provide the Services.
5. Failed payments
If a payment fails we will retry and notify you. Paid features may be paused if payment is not received within [7] days.
6. No trading funds
Klymb never accepts deposits for trading, investment or “account management”. Anyone asking you to send trading funds in Klymb’s name is not acting for Klymb — report it to support@klymb.live.